Become a Technical Support Analyst at Bayshore, supporting branches in Brantford, Ontario. Join a team dedicated to operational excellence and IT issue resolution.
This temporary full time role focuses on first and second-level support for various technology issues, particularly for the Mississauga Government branch. You will engage in projects that enhance branch growth and ensure efficient technology use throughout the organization.
Key Responsibilities: • Lead the administration of computer systems and enterprise applications • Directly manage IT asset lifecycle and compliance • Troubleshoot hardware and software issues via SCCM • Maintain documentation for IT processes and procedures • Foster strong relationships with branch personnel
Requirements: • 2-3 years of relevant IT support experience • College degree in IT or nearby field • Knowledge of Active Directory and Citrix • Familiar with ticketing tools like Service Now • Office 365 proficiency and VoIP understanding
Bring your passion for technology and customer service to Bayshore in Brantford. #J-18808-Ljbffr