Lead the Concierge team at Fitzrovia to deliver top-tier luxury services. This agile, on-site role emphasizes exceptional guest experiences and team leadership.
In the role of Concierge Team Supervisor, you will lead a dedicated team responsible for exemplary service and seamless operations at Fitzrovia properties. With a focus on high standards and community engagement, you'll oversee daily functions while cultivating an atmosphere of excellence. Your leadership will be crucial in enhancing the overall resident experience.
Key Responsibilities:
• Lead daily operations of the Concierge team
• Act as primary resident and vendor liaison
• Direct training and performance management initiatives




• Ensure the maintenance of front-of-house presentation
• Manage vendor activities and support resident events
Requirements:
• High school diploma; post-secondary education preferred
• 2-4 years in luxury service or hospitality roles
• Proven ability to lead teams in service contexts
• Strong organizational and communication skills
• Proficient in Microsoft Office and property systems
Be a key player in ensuring the success and satisfaction of residents at Fitzrovia through dedicated leadership.
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📌 Fitzrovia Luxury Concierge Team Supervisor (Toronto)
🏢 Fitzrovia Real Estate
📍 Toronto