Become a Help Desk Technician at Echoworx on a one-year contract and deliver exceptional technical support. This role combines your strong troubleshooting skills and customer service expertise to efficiently resolve issues.

As a critical member of the team, you’ll provide first-line support for customers both internal and external, while gaining experience in a quick-paced workplace. Engage in improving processes and expanding your knowledge of technical support tools, benefitting customers with your dedication and clarity in communication.

Key Responsibilities: • Deliver first-level technical support for customer inquiries • Track, log,



and route issues appropriately • Assist customers through the troubleshooting process • Maintain documentation of support issues and resolutions • Suggest enhancements to current support procedures

Requirements: • Bachelor’s degree in computer science or a related field • 2+ years in customer support or help desk role • Familiarity with Windows and Linux systems • Proficiency in Microsoft Office Suite and networking concepts • Strong time management and communication skills

Contribute your technical expertise and customer service dedication to the dynamic team at Echoworx. #J-18808-Ljbffr

📌 Help Desk Technician Contract Role (Winnipeg)
🏢 Echoworx
📍 Winnipeg