POSITION: Program Operations Coordinator

COMPANY: Food Allergy Canada

STATUS: Full time / Permanent / Salary

LOCATION: Toronto

July 2026

1. Profile & Company Overview
2. Role Summary

TALENT ARTS

Food Allergy Canada is a national charity and Canada's leading patient organization committed to educating, supporting, and advocating for the more than 3 million Canadians impacted by food allergy. We focus on improving the daily quality of life of individuals and families by providing education and support needed to effectively navigate food allergy, building informed and supportive communities, and acting as the national voice on key patient issues. Visit foodallergycanada.ca to learn more.

We are seeking a Program Operations Coordinator to join our team and be a key support to the VP of Marketing, Communications & Engagement in helping to ensure that current evidence-based food allergy information reaches and effectively informs the people who need it most — Healthcare Professionals, Patients, and Caregivers. In this position, your role will largely revolve around translating evolving clinical research and guidelines into clear, accessible education across our multiple channels, including online learning platforms, webinars, website content, and research resources.

You will play a critical role in keeping our educational tools accurate, current, and aligned with emerging evidence and clinical guidance, while also supporting healthcare engagement initiatives and advisory processes. You will deliver strong project management, timelines, clarity and detail to your portfolio of assignments and you are naturally very organized and take pride in what you do.

You are passionate about health education and evidence-based communication and enjoy working within a small marketing team environment.





Company

Food Allergy Canada

235 Yorkland Blvd, Suite 200

Toronto, Ontario, M2J 4Y8

Position Title

Program Operations Coordinator

Position Location

Toronto *Hybrid Offices - in office 4 days a week.

Reports into

Vice President, Marketing, Communications & Engagement

Direct Reports

0

What You'll Do:

Knowledge Monitoring & Research

- Maintain, update and keep highly organized a centralized research repository to ensure all materials reflect current evidence.

Digital Learning & Education Platforms

- Oversee the management of a robust online learning platform and be heavily involved during a new website build when that content is repurposed / reformatted.
- Continuously update and maintain the accuracy of this content to reflect new evidence and clinical guidance before, during and after the new website build - ongoing.
- Coordinate annual content reviews and ongoing updates with internal, cross functional teams and external providers.

Webinars & Virtual Education

- Coordinate webinar programming from end to end, inclusive of:
- Liaising with expert speakers

TALENT ARTS

- Scheduling rehearsals
- Developing promotional and registration materials
- Creating pre-event and post-event surveys
- Summarizing participant feedback and outcomes

Healthcare Professional Engagement

- Support the VP of Marketing,



Communications & Engagement in identifying priority healthcare conferences and engagement opportunities
- Track healthcare conferences and scientific meetings to discover relevant insights and look to identify engagement opportunities
- Assist with conference submissions, exhibits, and educational outreach planning

Advisory & Stakeholder Support

- Coordinate logistics and administration for our healthcare board
- Prepare agendas, schedule meetings, and manage materials for review
- Track feedback and support follow-up actions

Surveys & Reporting

- Support analysis and reporting of results to inform program improvements

Educational Materials & Inventory

- Ensure materials remain accurate and aligned with current messaging

What We're Looking For:

- 3–5 years of experience in program coordination, program operations, healthcare administration, education, nonprofit operations, or a related field.
- Experience coordinating multiple projects or programs simultaneously.
- Experience working with external stakeholders, vendors, or subject matter experts.
- Experience preparing meeting agendas, minutes, and supporting committees or advisory groups.
- Experience maintaining content across websites, online learning platforms, or digital resources.
- Robust writing, editing, and content development skills
- Ability to translate scientific or clinical information into accessible, audience-friendly content
- Strong organizational skills and ability to manage multiple priorities

Nice to Have:

- Experience in healthcare, nonprofit, or patient advocacy environments
- Familiarity with healthcare professional education or conference engagement
- Experience supporting advisory committees or expert panels

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📌 Program Operations Coordinator (Toronto)
🏢 TALENT ARTS
📍 Toronto