Responsibilities Provides project management on large scale, complex, high profile and high risk projects for OPS I&IT initiatives. Ensures project deliverables meet clients’ business requirements on time, scope and budget, with a foc Experience Requirements Senior Program Manager, Organizational Change & Transformation The Land and Resources I&IT Cluster (LRC) is undertaking a significant organizational transformation to evolve from a project-based delivery model to a product-based operating model aligned with the Common Cluster Operating Model (CCOM), the OPS Service Framework, and GovTechON’s One Government vision. This transformation will establish LRC as a strategic enterprise service provider with enhanced organizational agility, improved delivery effectiveness, stronger ministry partnerships, and greater alignment to enterprise standards. The Senior Program Manager will provide strategic leadership for the planning, execution, governance, communication, and adoption of this organizational transformation. The role will ensure successful implementation of change management strategies, stakeholder engagement activities, business readiness planning, operating model design, and transition management across executives, managers, staff, and ministry partners. Key Objectives The Senior Program Manager will support the organization in: LRC Leadership Building understanding, commitment, and adoption of the Common Cluster Operating Model and Product Delivery Model. Facilitating leadership engagement in defining future-state roles, accountabilities, governance, processes, and organizational structures. Promoting a culture of transparency, collaboration, innovation, and enterprise thinking.



Developing leadership readiness and change champion capabilities. LRC Staff Increasing awareness, understanding, and acceptance of organizational changes. Supporting employee readiness, engagement, training, and adoption activities. Implementing feedback mechanisms and change monitoring processes. Reinforcing cultural shifts toward product thinking, customer-centricity, and continuous improvement. Ministry Partners Supporting ministry partner awareness and understanding of the new operating model. Facilitating engagement to refine future interaction models, governance structures, and service delivery approaches. Promoting alignment with Product Management functions and new collaboration models. Responsibilities Program Leadership & Transformation Management Lead the end-to-end organizational change and transformation program supporting the transition to a Product-Based Delivery Model. Develop and maintain integrated transformation plans, roadmaps, milestones, dependencies, risks, and success measures. Establish governance structures, reporting mechanisms, and executive decision-support materials. Coordinate activities across business, technology, HR, communications, and ministry partner workstreams. Provide strategic advice to executives on organizational readiness, transformation risks, and mitigation strategies.



Change Management & Organizational Readiness Develop and execute comprehensive change management strategies and plans. Conduct stakeholder impact assessments and readiness assessments. Identify organizational risks, resistance points, and adoption barriers. Design and implement change interventions to support behavioral and cultural transformation. Establish change champion and leadership engagement programs. Measure change adoption, organizational readiness, and benefits realization. Communications & Stakeholder Engagement Lead the development and execution of communication and engagement strategies. Create key messages, executive presentations, FAQs, communications materials, and engagement content. Facilitate workshops, town halls, leadership sessions, stakeholder consultations, and ministry partner forums. Ensure consistent messaging across all stakeholder groups. Manage feedback channels and incorporate stakeholder input into transformation activities. Operating Model & Organizational Design Support future-state operating model development aligned with the Common Cluster Operating Model. Facilitate definition of current roles, accountabilities, governance processes, and service delivery models. Identify organizational gaps, interdependencies, and process improvement opportunities. Support development of transition plans and implementation sequencing. Promote alignment with enterprise standards, Target State Architecture, and GovTechON objectives. Business Readiness & Transition Planning Develop organizational readiness frameworks and assessment tools. Coordinate training, onboarding, and knowledge

📌 Project Manager/Leader (Rq11285) Land & Resources Cluster (Toronto)
🏢 Softline Technology
📍 Toronto