Enhance your career as a Technical Support Field Technician with ABE Equipment, a leader in beverage production solutions. This position fuses technical expertise with customer service, requiring strong mechanical skills.
In this role, you will provide in office technical support, assisting customers with complex mechanical and electrical issues while maintaining communication about their needs. This technician role demands extensive travel, ensuring timely responses and solutions to customers, as well as training them on Norland products. Your ability to problem-solve efficiently will be paramount.
Key Responsibilities:
• Act as liaison for customer service and technical concern resolution
• Provide on-the-spot technical support for systems




• Research and manage returns of defective parts
• Communicate effectively with vendors and suppliers
• Document interactions through ERP and CRM systems
Requirements:
• Authorized to work in the United States
• Strong mechanical and electrical troubleshooting skills
• Excellent negotiation and communication skills
• Willingness to travel frequently
• Basic computer skills for inventory and system management
Exercise your technical knowledge and communication skills at ABE Equipment as a crucial Customer Service Field Technician.
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📌 Technical Support Field Technician at ABE Equipment
🏢 Norland International
📍 Field