Enhance customer experiences at AMMEGA Canada as a Customer Account Management Specialist. Focus on service excellence and technical support in this full-time role.
You will be responsible for managing key customer inquiries, orders, and complaints. This position demands a proactive approach in coordinating with various departments to ensure optimal service delivery. Robust analytical skills and technical product knowledge will set you apart as a candidate.
Key Responsibilities: • Serve as the main point of contact for customer accounts • Prepare and process accurate customer quotations • Handle and resolve complaints and returns effectively • Support sales with product specifications and information • Keep detailed records of customer interactions
Requirements: • Educational background in Business or a similar field • 3+ years of relevant customer service experience • Proficiency with Salesforce and ERP systems • Strong communication and analytical skills • Must be authorized to work in Canada
Join AMMEGA Canada to leverage your customer service expertise and support product excellence. #J-18808-Ljbffr