Drive strategic ITSM initiatives at Defence Construction Canada (DCC) as a Senior Manager for ITSM and Asset Lifecycle Management in a hybrid work workplace. Shape IT asset governance and processes!

This continuing position at DCC aims to enhance the governance of IT services while fostering a culture of accountability. You'll manage a team focused on ITSM processes and asset management, ensuring operations align with best practices. Your responsibilities also include maintaining the Configuration Management Database and monitoring key performance metrics.

Key Responsibilities:



• Lead development of ITSM processes and workflows • Oversee entire IT asset lifecycle management • Ensure data integrity in the Configuration Management Database • Strengthen collaboration across teams for service excellence • Track performance metrics for decision-making

Requirements: • Extensive experience in ITSM and asset management • Comprehensive understanding of ITIL standards • Bilingual in both French and English required • Strong analytical, organizational, and leadership skills • Relevant diploma with eight years of experience

Be at the forefront of ITSM leadership and transformational strategies at DCC! #J-18808-Ljbffr

📌 Senior ITSM and Asset Lifecycle Manager (Montreal)
🏢 Defence Construction Canada
📍 Montreal