DCM is hiring a Technology Analyst, Level 1, for a hybrid role in Brampton, ON. Provide essential support for the DCM FLEX e-Commerce platform while managing client accounts.

In this full-time, one-year contract position, you'll deliver Level 1 technical support and assist clients with inquiries related to the DCM FLEX platform. Your duties will include troubleshooting technical issues and configuring user profiles, enhancing customer satisfaction. Solid problem-solving and customer service skills are essential for ensuring smooth operations for our diverse client base.

Key Responsibilities: • Deliver Level 1 technical support to clients via phone and email • Troubleshoot technical issues promptly and professionally • Configure and maintain online user profiles

Requirements: • Post-secondary degree or diploma required • 1+ years of experience in technical support • Strong customer service and problem-solving skills • Know-how in Microsoft Office Suite needed

Leverage your technical abilities and customer service mindset as a Technology Analyst with DCM. #J-18808-Ljbffr

📌 Entry Level Technology Analyst Hybrid (Winnipeg)
🏢 DCM
📍 Winnipeg