Join The Fastener Group's team in Kelowna as an Inside Sales & Service Representative. This role prioritizes professional customer interactions and effective order processing to enhance sales experiences.
In this Inside Sales & Service Representative position at The Fastener Group, you will take charge of processing customer orders, addressing inquiries, and providing tailored service. Emphasizing exceptional communication skills and responsiveness, you'll contribute to a supportive sales environment. Ideal for candidates ready to enhance their expertise in tools and fasteners.
Key Responsibilities:
• Answer customer calls, emails, and assist in-store inquiries
• Deliver exceptional customer service while resolving issues




• Recommend suitable products based on customer needs
• Process and enter customer orders with attention to detail
• Help maintain showroom order and stock supplies
Requirements:
• 2 to 3 years customer service experience needed
• Effective communication and interpersonal skills
• Strong ability to prioritize tasks and manage time
• Computer savvy with a desire to learn new tools
• Motivated and team-oriented individual
Leverage your sales skills at The Fastener Group and contribute to outstanding customer satisfaction.
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📌 Kelowna Inside Sales & Service Role
🏢 The Fastener Group
📍 Kelowna