Elevate customer experiences as Klir’s Customer Onboarding Manager. You will take charge of onboarding water utility clients to ensure they successfully adopt our operational tools.
In this focused role, you will oversee the implementation process from start to finish, acting as clients' main point of contact. Your expertise in project management will facilitate smooth transitions, allowing clients to leverage Klir’s solutions effectively right from their go-live date.
Key Responsibilities:
• Manage the onboarding timeline and implementation for customers
• Keep clients informed about project progress and risks
• Execute integrations and data migrations in collaboration with the Data Engineering team




• Ensure each customer is prepared to operate Klir on go-live
• Offer insights to improve the onboarding process company-wide
Requirements:
• Minimum 5 years in client implementation or project management
• Demonstrated ability to run projects independently
• Robust organizational and multitasking abilities
• Excellent communication between technical and client teams
• Experience with relevant project management tools
Shape successful onboarding journeys that impact the future of water utilities at Klir.
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📌 Customer Onboarding Manager at Klir (Toronto)
🏢 Klir
📍 Toronto