Embrace a energetic role in hospitality as a Guest Service Agent with Sandman Hotel Group. Be the welcoming face for guests, ensuring their needs are met with exceptional service.

As a Guest Service Agent, you will be the heart of our hotel operations. This role requires expertise in customer service, conflict resolution, and hotel management skills. You will be responsible for guest check-in and check-out, managing inquiries, and ensuring all front desk operations run smoothly and efficiently.

Key Responsibilities: • Provide warm and friendly environment for all guests • Manage guest check-ins and check-outs efficiently • Answer questions and arrange transportation for visitors • Handle payment processing and billing accurately • Maintain updated reports on guest arrivals and statuses

Requirements: • Two-year apprenticeship in front desk operations preferred • Minimum of 1 year experience as Hotel Front Desk Clerk • Strong knowledge of customer service and conflict management • Proficient in Opera/Opera Cloud systems • Excellent verbal and written communication skills

Showcase your hospitality skills and enhance experiences for every guest at Sandman Hotel Group. #J-18808-Ljbffr

📌 Hospitality Guest Service Agent Role (Winnipeg)
🏢 Sandman Hotel Group
📍 Winnipeg