Drive customer satisfaction as a Customer Service Manager at Asahi Canada in Toronto. Manage the full order process and engage with customers effectively.

Asahi Canada, boasting iconic brands like Pilsner Urquell, is searching for a proactive Customer Service Manager to oversee order fulfillment. This role bridges your expertise in SAP with your ability to resolve complex customer inquiries. Robust organizational skills and a knack for relationship-building will help you thrive in this position.

Key Responsibilities: • Manage and verify customer orders in SAP daily • Partner with the warehouse to ensure product availability • Address customer inquiries regarding delivery and product issues • Report on customer service performance metrics • Identify and implement process improvements

Requirements: • 3-5 years of experience in customer service management • Proficient in SAP or equivalent ERP systems • Strong problem-solving and communication skills • Attention to detail in order processing and invoicing • Experience in the beverage or CPG sector is advantageous

Lead the charge in enhancing customer service quality and operational success at Asahi Canada. #J-18808-Ljbffr

📌 Customer Service Management Role at Asahi Canada (Winnipeg)
🏢 Asahi
📍 Winnipeg