Become a key player at Angstrom Sports as a Platform Support Analyst, tasked with maintaining and improving a cutting-edge cloud-based platform. Utilize your AWS knowledge to deliver outstanding platform support.
As a Platform Support Analyst, your work will involve ensuring the smooth operation and reliability of our platform. You will engage with engineering and product teams to monitor system health and address support issues effectively. This position enables you to contribute to process improvements and build automation skills within cloud infrastructure.
Key Responsibilities:
• Investigate and prevent platform-related issues
• Act as a technical support point for stakeholders
• Collaborate with various teams for quality assurance
• Enhance and manage operational documentation
• Create and maintain automation scripts
Requirements:
• Experience supporting platforms in a tech setting
• Familiarity with AWS tools and services
• Excellent IT skills with a service-oriented mindset
• Strong communication and organizational abilities
• Flexibility to work weekends on rotation
Drive your career forward while supporting groundbreaking services at Angstrom Sports.
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📌 Cloud-Based Platform Support Analyst Role (Vancouver)
🏢 Socket.dev
📍 Vancouver