Drive team performance and customer satisfaction as an Operations Supervisor at The Brick. This retail leadership role empowers you to motivate and develop staff effectively.
You will report to the Store Manager, focusing on merchandising excellence and securing customer loyalty. Key responsibilities include managing personnel, handling customer service challenges, and ensuring inventory accuracy. Leadership and a commitment to detail will be vital for success in this role.
Key Responsibilities:
• Oversee store merchandising and customer service initiatives
• Recruit, train, and assess staff performance
• Address escalated customer service issues proactively
• Maintain high accuracy in data entry and inventory
• Control financial reports for Accounts Receivable and Payable
Requirements:
• High school diploma or equivalent; further education is advantageous
• At least 2 years of customer service or sales experience
• Prior retail supervisory experience is a plus
• Effective problem-solving and communication skills
• Willingness to work flexible hours, including weekends
Maximize your leadership and customer service skills with The Brick's energetic team.
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📌 The Brick Operations Supervisor Role (Calgary)
🏢 The Brick Group
📍 Calgary