Lead transformative quality initiatives at Canada Life as an Associate Manager in Quality Assurance & Insights. Manage a team to enhance operational efficiency and create innovative quality solutions.
In this temporary full-time role, you will guide Senior Business Operations Specialists and Lead Quality Analysts in driving process changes and implementing low-code automation solutions. Your substantial leadership experience combined with business acumen will be pivotal in executing the quality transformation roadmap and achieving measurable business outcomes.
Key Responsibilities:
• Direct a team toward evaluating operational improvement possibilities
• Own a pipeline for automation and technological advancements
• Support the multi-year roadmap for quality transformation




• Identify low-code solutions using advanced technology tools
• Collaborate with stakeholders for sustainable quality enhancements
Requirements:
• Proven experience in leading tech-driven transformations
• Robust capability to translate business issues into solutions
• Relevant educational background in Business, Finance, or similar
• Deep understanding of quality governance in financial services
• Excellent ability to manage and influence multiple stakeholders
Make a lasting impact on quality assurance and operational excellence at Canada Life.
#J-18808-Ljbffr

📌 Associate Manager, Quality Transformation at Canada Life (Toronto)
🏢 Canada Life
📍 Toronto