Become a Bilingual Customer Service Operator in Mississauga with Allied Universal. Focus on incident management, documentation, and customer inquiries in this full-time role.
At Allied Universal, we are looking for a Bilingual French Customer Service Operator for our National Communications Centre. This crucial role involves responding to calls and emails promptly, managing alarm dispatching, and documenting incidents effectively. Your bilingual skills will be vital in facilitating smooth communication for our clientele.
Key Responsibilities:
• Answer calls and respond to customer emails
• Efficiently dispatch alarm calls
• Enter new client data into systems
• Produce detailed reports and documentation
• Train new team members on procedures and functions
Requirements:
• Must be bilingual in French and English
• Prior customer service or call center experience preferred
• Robust written and verbal communication skills
• Attention to detail in data entry tasks
• High School Diploma or equivalent
Utilize your skills to enhance customer satisfaction as a valued part of Allied Universal in Mississauga.
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📌 Mississauga Bilingual Customer Service Operator
🏢 Allied Universal Security Services
📍 Mississauga