Store Manager - Boutique of Leathers & Open Road Lead. Inspire. Sell. Build.

At Boutique of Leathers & Open Road, we do more than sell leather — we represent a lifestyle built on confidence, craftsmanship, individuality, and authentic style.

Proudly serving Canadians since 1971, Boutique of Leathers & Open Road is one of Western Canada’s most recognized destinations for premium leather fashion, motorcycle apparel, handbags, and accessories. With over 50 years of retail heritage and a growing network of stores, we continue to evolve while staying rooted in quality, durability, fashion, and exceptional customer experiences.

We are currently seeking a high-performing Store Manager who is passionate about sales leadership, team development, operational excellence, and delivering outstanding customer experiences. This is an exciting opportunity for a driven retail leader who thrives in a rapid-paced, goal-oriented environment and knows how to inspire teams to consistently exceed expectations.

This role is ideal for someone who leads from the front, drives business through people, and understands how to create a culture focused on performance, accountability, and customer connection.

Position Overview As Store Manager, you will be responsible for leading all aspects of store operations while driving sales performance, customer satisfaction, team development, and operational excellence.

You are an energetic and ambitious leader who is highly motivated by achieving results. You understand the importance of building strong teams, creating a positive performance culture, and delivering a premium customer experience every single day.

You will act as a brand ambassador for Boutique of Leathers & Open Road while ensuring the store consistently reflects our standards of excellence in presentation, service, merchandising, and profitability.

What You’ll Be Responsible For Sales Leadership & Business Performance

Drive store sales performance through strong leadership, coaching, and daily execution

Achieve and exceed sales targets, KPIs, conversion goals, and productivity expectations

Lead from the sales floor by creating a high-energy, customer-first environment





Develop and execute strategies to maximize business opportunities and profitability

Monitor store performance metrics and proactively identify opportunities for growth

Inspire and motivate the team to consistently deliver exceptional results

Build a strong culture of accountability, ownership, and performance excellence

Team Leadership & Development

Recruit, train, coach, and develop top retail talent

Build a high-performing and highly engaged sales team

Identify and develop future leaders within the organization

Foster a positive, motivating, and team-oriented work environment

Conduct performance evaluations and ongoing coaching conversations

Maintain open, honest, and professional communication with all team members

Create a culture where employees feel empowered, supported, and motivated to succeed

Customer Experience Excellence

Delivering an elevated and memorable customer experience that reflects our brand values

Build authentic relationships with customers through product knowledge and personalized service

Ensure every customer receives the "Boutique of Leathers Experience"

Resolve customer concerns professionally and confidently

Maintain consistently high customer service standards across the entire team

Operational & Store Management

Oversee all day-to-day store operations with professionalism and efficiency

Ensure company policies, procedures, and operational standards are consistently executed

Manage payroll, scheduling, reporting, inventory accuracy, and administrative responsibilities

Maintain accurate inventory control while minimizing shortages and discrepancies

Ensure the store environment is clean, organized, safe, and visually impactful

Ensure all store equipment and operational tools are properly maintained

Execute company initiatives, promotions, and operational programs effectively





Merchandising & Brand Presentation

Ensure the store consistently reflects the Boutique of Leathers & Open Road brand image

Lead merchandising execution, seasonal floor sets, promotional displays, and visual standards

Coach staff on merchandise presentation and product knowledge

Utilize windows and storefront displays to maximize customer engagement

Complete markdowns, transfers, and merchandising tasks accurately and efficiently

Promote and protect the integrity of the company brand and customer experience

What We’re Looking For We are looking for a confident and results-driven leader with a strong passion for retail sales and people development.

The ideal candidate is:

Highly sales-driven and performance-oriented

Motivated by targets, goals, and business growth

A natural leader who inspires and develops others

Energetic, positive, and solution-focused

Customer-service obsessed with strong relationship-building skills

Organized, adaptable, and capable of multitasking in a fast-paced environment

Proactive with a strong sense of ownership and accountability

Passionate about fashion, leather, lifestyle retail, or motorcycle culture

Qualifications

Previous retail management experience required

Proven success in driving sales and achieving business targets

Strong leadership, coaching, and team-building abilities

Excellent communication and interpersonal skills

Experience with inventory management, merchandising, and operational execution

Fashion, leather, lifestyle, or motorcycle retail experience considered a strong asset

Why Join Boutique of Leathers & Open Road?

Be part of a respected Canadian retail company with over 50 years of heritage

Join a growing organization passionate about fashion, craftsmanship, and customer experience

Lead a business where your performance, leadership, and impact truly matter

Work with premium products and one of Western Canada’s largest leather collections

Grow your leadership career within an established and evolving retail brand

Job Type Full-Time | Permanent

Work Location In Person

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