Make an impact in healthcare with Cencora as a Caseworker focused on reimbursement support. Leverage your expertise in customer operations and patient services to enhance access-related outcomes.
Cencora is seeking an experienced Caseworker for a full time role. This position requires at least 2 years of experience in reimbursement support, healthcare coordination, or customer operations. Your responsibilities will center on resolving reimbursement issues, maintaining accurate case records, and enhancing workflow control.
Key Responsibilities:
• Assist reimbursement processes and customer operations • Resolve routine reimbursement issues and workflow exceptions • Maintain accurate case records and documentation • Monitor reimbursement trends for proactive resolution • Collaborate with stakeholders on reimbursement requirements
Requirements: • High School Diploma/GED or equivalent experience • Minimum 2 years in reimbursement support or case coordination • Preferred certification in reimbursement or healthcare support • Familiarity with customer relationship management systems • Commitment to process improvement initiatives
Drive healthcare access with your expertise in reimbursement support and customer care at Cencora. #J-18808-Ljbffr