Duration: 6 month contract, extension possible

Pay range: $23-$27 per hour

JOB DESCRIPTION
Insight Global is looking for a Technical Support Specialist to join a leading insurance company to deliver first-level support to both remote and on-site employees, while managing end-to-end asset lifecycle activities, including configuration, deployment, and decommissioning.

Vacancy Status:
This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position

REQUIRED SKILLS AND EXPERIENCE

Robust communication skills written and oral

Strong customer service and support acumen

Technical diagnosing and Troubleshooting ability

Proficient with the latest Microsoft Suite of Business (Office 365)

Experience with a ticketing system specifically ServiceNow or Intune

Ability to multitask and time management

NICE TO HAVE SKILLS AND EXPERIENCE

Insurance or financial services experience

Experience with Cloud applications (Azure)

Artificial intelligence tools are used to assist with in screening and assessing applicants for this position.

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📌 Level 1 Support (Ontario)
🏢 Insight Global
📍 Ontario