Elevate your career with Cayuga Mutual Insurance as a full-time hybrid Customer Service Representative focused on insurance sales. Drive growth by serving members and responding to their inquiries effectively.
This role at Cayuga Mutual Insurance requires a motivated professional with solid communication skills. You'll provide administrative support to the sales team while building long-term relationships with members. Actively explain insurance products and identify needs through strong customer service, positioning yourself for first-year commission opportunities.
Key Responsibilities:
• Support the sales team through effective collaboration
• Respond to member inquiries via phone, email, and in-person
• Provide timely service to both prospects and existing members
• Explain coverage options and process policy changes
• Identify up-selling and cross-selling opportunities
Requirements:
• Previous customer service experience, ideally in insurance
• Strong interpersonal and communication skills
• Knowledge of insurance products and regulations
• Positive attitude and commitment to client service
• Ontario insurance license preferred
Excel in this role by delivering exceptional customer service and fostering trusted relationships with Cayuga Mutual members.
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