Compensation Pay Range: $23.97-$29.46
Ottawa is built on un-ceded Algonquin Anishinaabe territory. The peoples of the Algonquin Anishinabek Nation have lived on this territory for millennia and we honour them and this land. Their culture and presence have nurtured and continue to nurture this land. CHEO also honours all First Nations, Inuit and Métis peoples and their valuable past and present contributions to this land. CHEO is one of the few stand-alone, global leaders in pediatric health and is home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. Within its own walls and through partnerships with community providers, CHEO has transformed from a 20th century acute care hospital into a 21st century integrated child and youth health system. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it is needed. CHEO’s Research Institute is dedicated to world-class clinical, translational, and basic science research covering a wide range of children’s health concerns. CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years. For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region. Every year CHEO helps more than 500,000 children and youth from Eastern Ontario, western Quebec, Nunavut and Northern Ontario.
POSITION SUMMARY Working as a valuable member of the patient care team and under the direction of a Registered Nurse/ Registered Practical Nurse the HCA provides a range of health care services to support the care of patients, their families and their environment.
MAIN RESPONSIBILITIES Provide constant observation of a patient in keeping with CHEO's Supportive Supervision policy
Using de-escalation and NVCI skills as required within a least restraint framework
Accompany a patient to requested location
Observe and report the patient’s physical and psychological status to nursing staff
Assist in patient lift and transfers along with positioning, turning and ambulating patients
Weigh patients
Feeding, bathing/grooming and toileting
Assist with observing and noting input and output
Providing meal support as required
As appropriate, obtain vital sign measurements, report findings to RN/RPN and document appropriately




Obtain and label non-invasive specimens as directed (i.e. urine)
Calm restless patients, maintain safety devices as ordered
Review and follow the plan of care for patients including: Receive report on patient status and clarify responsibilities for care as needed and appropriate

Document delivery of patient care on patient flow sheets and other appropriate documentation tools
Assume responsibility for maintenance of knowledge and skill by: Participating in indirect activities related to patient care and services provided (i.e. staff meetings, educational in-services etc.) as requested
Participating in hospital and unit-related programs and other educational activities such as, but not exclusive to: Non-violent Crisis Intervention
Accreditation
Occupational Health & Safety including WHMIS, Fire Safety, Infection Control.
Staff meetings/Unit council/Shift Change meetings
Orientation and training of recent staff

Respond to patient/family inquiries (including answering patient call bells) and refer them to the patient’s nurse or Doctor where necessary
Assist in the preparation/stocking of supplies, material and equipment for use by professional staff
Maintain good public relations with patients and families by introducing themselves and greeting patients and families
Perform work in accordance with the provisions of CHEO policies such as Infection Prevention Control, the Occupational Health and Safety Act and Regulations as well as all CHEO corporate/departmental policies and procedures related to health and safety
Respond to Hospital Codes as indicated in the Code policies
Respond in a timely manner to portering needs within the hospital, carrying the corporate pager as assigned
Respond to Unit Emergency situations to assist professional staff as directed
Participate in quality improvement activities such as CHEOnext improvements or unit audits
Other Related Duties as required
Please note you will be represented by the Laborers International Union of North America (LiUNA).
Effective March 29, 2021, CHEO will conduct a more comprehensive pre-screening and evaluation process. This process may include more varied and multidimensional testing such as a written test, practical exam, or other assessment.



All candidates who meet the essential and preferred qualifications may be tested. Bilingualism (French/English) will be validated by a language proficiency assessment conducted by a third party provider. Candidates will be required to meet the minimum linguistic profile prior to the date of hire.
QUALIFICATIONS Vulnerable Sector Check (Essential)
Current CPR Healthcare Provider C (Preferred)
Personal Support Worker / Health Care Aide certificate, or 2nd year RPN students or 3rd year BScN students, or IEN (Internationally Educated Nurses) (Essential)
Demonstrated effective written and oral communication skills in English (Essential)
Excellent organizational and time management skills (Essential)
Demonstrated ability to work as part of a team (Essential)
Demonstrated ability to understand, interpret and carry out written and verbal instructions (Essential)
Ability to respond to physical demands (e.g., heavy lifts and transfers, run to codes, do restraints (Essential)
Bilingual (English/ French) (Preferred)
CHEO values diversity and is an equal opportunity employer. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process and welcome interest from all qualified applicants.
We thank all those who apply, however, only those to be interviewed will be contacted.
A career at CHEO provides a: competitive salary and comprehensive benefits package unique culture that fosters dedication, communication, respect and teamwork place where your opinions will be respected, contributions valued and your initiatives rewarded family-friendly environment that supports you and your own family, as well as the children, youth and families we serve chance to grow - personally and professionally - through our comprehensive orientation program and on-the-job learning support for continued education and learning potential for a relocation reimbursement benefit truly unique work environment We are redefining what it means to be a hospital. Exceptional and integrated care is what families, children and youth deserve. We are committed to partnering with them and the community to provide this care - where, when and how it's needed. CHEO continues to be selected by local, national and international competitions showcasing employers who lead their sector in offering exceptional workplaces for their employees. For the eleventh time, CHEO has been recognized as one of the National Capital Region’s Top Employers. We were given this honour based on our outstanding: workplace atmosphere benefits employee communications training and skills development community involvement

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