Lead the way at Roots, a Canadian lifestyle brand dedicated to quality and community. As a Team Lead, you will motivate and guide sales associates to deliver exceptional customer experiences.

Roots is seeking a dedicated Team Lead to bridge the gap between management and sales staff. This role requires a minimum of one year of retail experience, preferably in luxury apparel. You will support daily operations, provide leadership, and foster a culture of inclusivity and collaboration among the team.

Key Responsibilities:
• Motivate team to exceed sales goals
• Assist management with onboarding new associates
• Provide feedback and coaching on customer service
• Resolve customer service issues effectively
• Perform opening and closing store procedures

Requirements:
• 1+ years of retail apparel experience
• Proven leadership skills in a sales environment
• Robust problem-solving and organizational abilities
• Experience with POS management
• Flexible availability including weekends and holidays

Your passion for customer service and team collaboration will help shape the future of Roots.
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📌 Team Lead at Roots Apparel (Quebec City)
🏢 Roots
📍 Quebec City