Join CAA Club Group as a Member Services Counsellor, dedicated to assisting members and non-members. Your role involves selling memberships, making car reservations, and guiding travel insurance options.

As a key part of CAA Club Group, you will engage with clients, addressing inquiries regarding memberships, perks, and travel advice. This position requires you to utilize CAA methodologies for effective product sales and to manage transactions using the SAP system. Your expertise will help ensure seamless service for customers seeking assistance.

Key Responsibilities:
• Counsel clients on travel and membership inquiries
• Sell CAA products and services effectively
• Make car rental arrangements and manage transactions
• Verify information and complete data entry in SAP
• Address member issues and provide solutions

Requirements:
• Post-Secondary education in Tourism or related field
• Proficient in Microsoft Office and Windows
• 1-2 years of experience in a customer-focused role
• Knowledge of maps and travel routing
• Familiarity with CAA products and services

Utilize your customer service skills to make a genuine impact at CAA Club Group.
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📌 CAA Member Services Counsellor Role (Manitoba)
🏢 CAA Club Group
📍 Manitoba