Make an impact in healthcare with Cencora as a Caseworker focused on reimbursement support. Leverage your expertise in customer operations and patient services to enhance access-related outcomes.

Cencora is seeking an experienced Caseworker for a full time role. This position requires at least 2 years of experience in reimbursement support, healthcare coordination, or customer operations. Your responsibilities will center on resolving reimbursement issues, maintaining accurate case records, and enhancing workflow control.

Key Responsibilities:
• Assist reimbursement processes and customer operations
• Resolve routine reimbursement issues and workflow exceptions
• Maintain accurate case records and documentation




• Monitor reimbursement trends for proactive resolution
• Collaborate with stakeholders on reimbursement requirements

Requirements:
• High School Diploma/GED or equivalent experience
• Minimum 2 years in reimbursement support or case coordination
• Preferred certification in reimbursement or healthcare support
• Familiarity with customer relationship management systems
• Commitment to process improvement initiatives

Drive healthcare access with your expertise in reimbursement support and customer care at Cencora.
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📌 Cencora Caseworker - Reimbursement Support (Quebec City)
🏢 AmerisourceBergen
📍 Quebec City