Elevate member experiences with Desjardins as a full time Member Services and Operations Support Manager. Lead a team in providing support and managing strategic priorities.

This role involves guiding your department to align with Desjardins's objectives. As an operational leader, you will develop business strategies while ensuring high-quality service and support to clients and members. Your leadership will focus on team development, engagement, and implementing action plans that drive results and enhance profitability.

Key Responsibilities:
• Develop and monitor business strategies aligned with priorities
• Manage member/client experience and service quality
• Implement actionable plans for target achievement
• Coach and motivate team members for skill development
• Promote Desjardins’s brand within the community

Requirements:
• Bachelor’s degree in a related field
• Minimum of four years of relevant experience
• Knowledge of French is required
• Strong decision-making and action-oriented mindset
• Proven ability to develop talent and drive results

Use your leadership skills to enhance member satisfaction and organizational excellence at Desjardins.
#J-18808-Ljbffr

📌 Member Services Manager at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City