Join AVI-SPL as an AV Technician Support professional in Toronto, Ontario, where your technical skills will enhance client experiences. Focus on providing hands-on support and troubleshooting AV systems.

You'll be responsible for the functionality of conference systems, managing incident reports, and conducting user training to promote self-service. This role requires a mix of technical knowledge and excellent customer service skills, as you will be working with various teams to resolve issues promptly. Your contributions will directly impact the quality of service delivered to clients.

Key Responsibilities:
• Test and ensure AV room functionality daily
• Manage client help desk requests and incidents




• Organize setups and breakdowns for meetings
• Provide white glove support for significant events
• Conduct regular preventive maintenance on systems

Requirements:
• 1-3 years in AV support or integration
• Familiarity with Microsoft Teams and Zoom
• Understanding of AV signal flow
• Robust communication and problem-solving abilities
• Ability to work under tight deadlines in varied environments

Bring your AV knowledge to AVI-SPL and help deliver unparalleled support for our valued customers.
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📌 AV Technician Support at AVI-SPL Toronto (Ontario)
🏢 AVI-SPL
📍 Ontario