Join ProSlide as a Parts and Service Associate and enhance customer interactions in Ottawa. This role focuses on supporting global clients with their commissioned water slide parts needs and requires in-office attendance.

As a key team member at ProSlide, you will manage all aspects of customer service related to parts requests. Ideal candidates will bring 2-3 years of experience in a fast-paced environment, showcasing solid technical skills and effective communication. You will engage with internal departments to ensure accuracy and timely deliveries.

Key Responsibilities:



• Manage electronic requests from customers • Provide quotes for parts requests from the catalogue • Ensure commercial agreements are clear before shipment • Follow up for feedback and ensure order invoicing • Document interactions and maintain accuracy

Requirements: • Minimum 2-3 years experience in a parts department • Familiar with ERP systems for order processing • Strong analytical and problem-solving skills • Proficient in MS Office, especially Excel and Word • Ability to thrive under pressure and meet deadlines

Excel in your customer service role, providing reliable information and support while boosting client satisfaction at ProSlide. #J-18808-Ljbffr

📌 ProSlide Parts Specialist in Customer Service (Montreal)
🏢 Proslide Technology
📍 Montreal