Become a vital team member as a Clerical Support Specialist at Health Link, offering administrative support within a dynamic contact center. Collaborate with healthcare professionals, manage appointments, and assist in crucial operations.

As an Administrative Support IV, you will provide essential clerical assistance to nurses and physicians in the Virtual MD and Outpatient COVID Treatment Programs. This part time role demands advanced administrative skills and experience to navigate a fast-paced healthcare environment effectively. Your responsibilities will include managing virtual queues, monitoring tasks, and maintaining robust communication with the public and healthcare teams.

Key Responsibilities:
• Monitor virtual queues for efficient patient handling
• Schedule appointments accurately and promptly




• Keep consistent communication with public and healthcare professionals
• Assist in data entry and tracking tasks
• Provide general administrative support and expertise

Requirements:
• 2 years of office experience in the last 5 years
• Proficiency in Microsoft Office, particularly Excel
• Experience with Connect Care and related systems
• Strong typing skills of at least 45 WPM
• Previous healthcare interaction experience required

Utilize your skills in a pivotal role, connecting administrative efficiency with healthcare excellence at Health Link.
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📌 Clerical Support Specialist at Health Link (Alberta)
🏢 Primary Care Alberta
📍 Alberta