Join Insight Global as a Technical Support Specialist delivering key support for both remote and in office employees. This 6-month contract role focuses on managing the full lifecycle of assets while enhancing customer satisfaction.

This position serves as first-level support for a leading insurance company. You will be responsible for configuration, deployment, and decommissioning of assets. Strong communication skills and proficiency with Microsoft Office 365 are essential for effective technical diagnosing and troubleshooting.

Key Responsibilities:
• Provide first-level technical support for employees
• Manage asset lifecycle from configuration to decommissioning
• Utilize ticketing systems like ServiceNow or Intune




• Communicate effectively with users for issue resolution
• Enhance customer service experience through support efforts

Requirements:
• Proven communication skills, both written and oral
• Demonstrated experience in customer service and support
• Proficiency in Microsoft Office 365 suite
• Technical troubleshooting skills for diagnosing issues
• Ability to multitask and manage time effectively

Make a difference in the support landscape as a Technical Support Specialist at Insight Global.
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📌 Technical Support Specialist Remote/On-Site (Ontario)
🏢 Insight Global
📍 Ontario