Join Enova as a Small Business Collections Team Manager, where you will lead operations and drive best practices in a hybrid setting. Focus on maximizing team effectiveness and achieving collection goals.

In this role at Enova, you will be responsible for guiding the Small Business collections team through strategic planning and execution. Your leadership will influence productivity and operational improvements, while building relationships with business partners to enhance collaboration. Adaptability and a focus on problem-solving are key in this rapid-evolving landscape.

Key Responsibilities:
• Oversee collections operations, including Leads and representatives
• Partner to develop and validate collections strategies
• Set objectives and prioritize team goals




• Recommend actionable improvements based on performance trends
• Coach team members through one-on-one feedback sessions

Requirements:
• 7+ years in leadership within Consumer/B2B Collections
• Background in fintech or banks with customer focus
• Expertise in relationship management
• Ability to adapt and solve problems effectively
• Knowledge of US collections regulations and AI integration

Drive improvements in collections while ensuring positive business relationships at Enova.
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📌 Small Business Collections Team Manager (Ontario)
🏢 Enova International
📍 Ontario