Join PocketHealth as a Customer Success Manager to revolutionize patient experiences in healthcare. Work remotely, supporting hospitals and clinics across North America.
This is a full-time position focused on strategic relationship management and customer onboarding within the healthcare sector. By utilizing PocketHealth’s cutting-edge imaging platform, you will empower healthcare providers to improve patient engagement and care efficiency. Your organizational and relationship-building skills will be key to managing your accounts effectively.
Key Responsibilities:
• Own and grow a dedicated book of business
• Guide healthcare partners towards optimized marketing solutions
• Ensure successful onboarding and user adoption
• Conduct business reviews and site visits as needed
• Partner with internal teams for continued support
Requirements:
• Background as a Customer Success Manager or equivalent
• Bachelor’s degree in a health-related field
• Knowledge of healthcare terminology and systems
• High level of emotional intelligence and creativity
• Legal ability to work in both Canada and the U.S.
Support better healthcare access with your expertise at PocketHealth and make a meaningful impact.
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📌 Healthcare Customer Success Manager Wanted (New Brunswick)
🏢 PocketHealth
📍 New Brunswick
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