Develop clear and comprehensive documentation for designated functional areas of Acumatica ERP according to corporate style guidelines and team processes
Keep documentation and training materials up to date with software releases
Revise legacy content to align with current standards and best practices
Design and develop training courses and skill assessments for different learner personas
Use AI-assisted tools to draft, restructure, summarize, edit, and review documentation and training materials while ensuring accuracy and consistency
Collaborate with subject matter experts to identify user scenarios and information gaps
Resolve learner issues related to documentation and training content and provide solutions and recommendations
Review UI labels and messages for accuracy and consistency
Continuously improve team standards, processes, and tools
Assume the rotating Doc Watcher role
Serve as an entry point for external communication for the team
Triage incoming product-change requests requiring documentation
Maintain the team’s working environment
Requirements A degree in English, technical writing, communications, or computer science or alternative credentials (preferred)
At least 3 years of experience in technical writing, content development, or instructional design in the software industry (required)
Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis (required)
Expertise in any of the industries Acumatica specializes in (preferred)
Prior teaching or training experience (preferred)
Excellent writing and communication skills, with ability to express thoughts in English clearly, logically, and concisely (required)
Advanced user of tools used for content creation, version control, and project and task management (required)




Knowledge of Acumatica ERP (preferred)
Self-motivated to create high-quality content when specifications are in progress or unavailable
Ability to communicate positively and forge effective working relationships with Acumatica team members
Ability to work independently with minimal supervision and manage multiple priorities
Familiarity with source control and CI/CD tools such as Git, Bitbucket, and Bamboo
Familiarity with task/bug tracking tools such as Jira
Familiarity with database management tools such as SQL Management Studio
Familiarity with content development tools such as Oxygen XML Editor, Snagit, and Lucidchart
Familiarity with AI-assisted content development and productivity tools such as ChatGPT, Claude, Codex, Claude Cowork, and MS Copilot
Core Competencies Demonstrates expertise in technical writing and content development, with a solid focus on creating clear documentation and training materials for Acumatica ERP. Proficient in using AI-assisted tools and advanced content creation software to enhance documentation accuracy and effectiveness.
Highest-signal resume keywords Technical Writing
AI-Assisted Content Development
Acumatica ERP Knowledge
Content Creation Tools
Instructional Design
ATS Optimization Keywords Hard Skills Technical Writing
Content Development
Instructional Design
Writing Skills
Editing Skills
Research Skills
Version Control
Project Management
Database Management
Content Analysis
Soft Skills Communication Skills
Collaboration
Self-Motivation
Problem-Solving
Relationship Building
Industry Keywords Software Industry
Acumatica
Technical Writing Standards
Training Development
User Experience
Tools & Technologies Git
Bitbucket
Bamboo
Jira
SQL Management Studio
Oxygen XML Editor
Snagit
Lucidchart
ChatGPT
MS Copilot

#J-18808-Ljbffr

📌 Senior Content Developer (Manitoba)
🏢 Jobtailor
📍 Manitoba