Job Summary & Qualities

We are looking for a candidate to fill the Customer Service Specialist (CSR) position at CARSTAR Tillsonburg and have an chance to join an incredible and hardworking team. The candidate is the main point of contact for all customers and visitors when they walk into or call our CARSTAR location. First impression is key and we are looking for a team member with a positive and polite attitude to help out any customer or vendor needs. The correct candidate must be able to multi task, have a high level of organization and time management, as well as foster a positive team spirit both within the department as well as between the other departments in support with the overall philosophy of the company and fellow employees.

Experience/Skill Requirements

Listed below are a list of Experience that increase chances of the position but our not required. We are able to train on the following if needed:
Microsoft Office Software (Word, Excel, Outlook) (Trainable)
Experience with Collision Repair Estimating Software (Trainable)




Experience with Shop Management Software (Trainable)
Experience providing a high level of customer service (Trainable)
Skills & Abilities
TIME MANAGEMENT essential- prioritize your day and delegate duties when needed discuss with owner when your department is overwhelmed and he will assist getting process back on track
Work independently without close supervision
Adaptable/adaptable to constant change
Highly organized; ability to handle multiple concurrent assignments
Ability to prioritize, organize and plan work under own initiative
Strong communication skills (reading, writing, speaking, listening)
Quality driven individual with Customer Service Perspective
Motivated, follows instructions
Works well under pressure
*All duties/responsibilities/experience are subject to change

Job Types: Full-time, Permanent

Pay: $18.00-$19.00 per hour

Advantages:
Dental care
Extended health care
Vision care

Work Location: In person

📌 Customer Service Representative Courtland (Canada)
🏢 CARSTAR Tillsonburg
📍 Canada