Become a key contributor in utility billing at Peel Region as a representative located in Brampton. Enjoy a hybrid work model while providing excellent customer support.

This 13-month full-time contract focuses on accurate billing and customer service in a vibrant setting. You will effectively address inquiries, input customer information, and manage billing adjustments, all while ensuring compliance with regulations. Your organizational skills will be crucial as you manage a variety of tasks including correspondence and monthly reports.

Key Responsibilities:
• Provide timely support to utility billing clients
• Enter ownership and tenant data accurately
• Review and resolve discrepancies with law firms




• Prepare and distribute billing adjustment memos
• Monitor quality assurance for billing accuracy

Requirements:
• Three years of related experience in a high-pressure setting
• Strong customer service and diplomatic skills
• Proficient in Microsoft Office Suite
• Knowledge of computerized billing systems preferred
• Level 1 Criminal Record Check mandatory

Leverage your skills in customer service and billing processes to support the community through Peel Region's utility services.
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📌 Customer-Focused Utility Billing Role (Ontario)
🏢 Region of Peel
📍 Ontario