Elevate your career with Newcomer Women’s Services as an Assistant Manager for Integrated Employment Services in Toronto. This full time role involves leadership, staff supervision, and performance management across multiple locations.

You will oversee day-to-day operations within the Integrated Employment Services team, ensuring effective implementation of work plans and service standards. With responsibilities like managing staff schedules, monitoring performance metrics, and reporting on operational success, this role is crucial for maintaining service quality. Your leadership will directly impact client services, workshops, and training sessions across all sites.

Key Responsibilities:
• Manage daily program operations and service delivery oversight
• Supervise and coach program staff effectively




• Prepare regular operational reports and analyze program data
• Ensure compliance with service delivery and documentation standards
• Resolve complex client service issues and escalations

Requirements:
• University degree in social services or related field
• Minimum three years of program operations experience
• At least two years in staff supervision and management
• Familiarity with Employment Services and outcome-based models
• Experience with MLTSD’s Case Management System

Take on a key leadership role in supporting Integrated Employment Services and enhancing community impact!
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📌 Integrated Employment Services Assistant Manager (Ontario)
🏢 Newcomer-Women
📍 Ontario