Become a vital part of Medcan's team as a Lead Reception and Flow Coordinator based in Collingwood. Focus on enhancing patient experiences and operational efficiencies.
This full time position is ideal for highly organized individuals skilled in clinic operations and customer service. At Medcan’s Collingwood clinic, you will streamline appointment processes and elevate the client experience by managing front desk functions effectively. Close collaboration with the clinic team will be essential in achieving operational goals and ensuring high service standards.
Key Responsibilities:
• Welcome clients and support them throughout their visits
• Coordinate patient flow for optimal clinic operations
• Handle payment processing and service transactions
• Assist with scheduling and appointment reminders
• Maintain cleanliness in the client lounge areas
Requirements:
• Minimum of 2 years in client-facing roles
• Leadership experience strongly preferred
• Excellent verbal and written communication skills
• Proven ability to manage multiple tasks effectively
• Proficiency in Microsoft Office tools
Transform the client journey with your expertise in service excellence at Medcan.
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