Become part of the Wilder Institute's Calgary Zoo team as a permanent full-time Infrastructure Analyst. Contribute to supporting advanced technical systems, infrastructure initiatives, and ensuring reliability across enterprise IT services.

This role involves providing technical leadership in troubleshooting, and mentoring IT staff while overseeing the management of diverse infrastructure components. You will administer Windows Server environments, support Microsoft 365 services, and maintain cybersecurity protocols across platforms. Your commitment to high-quality IT service will drive effectiveness in supporting the zoo's mission.

Key Responsibilities:
• Lead troubleshooting across servers and networks
• Mentor Technical Analysts and the Service Desk




• Administer Windows Server and Active Directory
• Manage Microsoft 365 services and Azure
• Deliver outstanding technical support to staff

Requirements:
• 5+ years in IT infrastructure roles
• Proficiency in Microsoft Server and SQL
• Experience with cloud technologies and virtualization
• Robust communication skills for diverse audiences
• IT certifications preferred for advanced roles

Utilize your technical expertise to support the mission of wildlife conservation at the Calgary Zoo.
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📌 Infrastructure Analyst at Wilder Institute (Alberta)
🏢 Calgary Zoo
📍 Alberta