Convera seeks a Senior Account Manager to enhance relationships with Canadian educational institutions. This role focuses on strategic account management and customer success across universities and colleges.

In this position, you will manage key accounts within the Canadian education sector, providing tailored solutions to enhance operational outcomes. Your responsibilities will include maintaining strong relationships at all levels, conducting business reviews, and driving customer satisfaction. A deep understanding of the education landscape is crucial, coupled with outstanding service delivery.

Key Responsibilities:
• Manage and grow a portfolio of key education accounts
• Develop relationships with decision-makers and stakeholders
• Conduct regular business planning and reviews




• Drive customer retention and satisfaction through proactive service
• Act as the liaison between customers and internal departments

Requirements:
• Bachelor’s degree or equivalent experience
• 7+ years in account management or related fields
• Experience with Canadian educational institutions preferred
• Robust problem-solving and stakeholder management skills
• Willingness to travel across Canada periodically

Leverage your expertise in higher education to foster growth and success at Convera.
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📌 Senior Account Manager - Canadian Education (Ontario)
🏢 Convera
📍 Ontario