CIBC seeks a motivated Fraud Controls Analyst to identify and analyze client transactions for potential fraud. Utilize your solid analytical abilities in a hybrid work environment to mitigate losses effectively.

In this role, you'll conduct investigations into unusual transaction activities while delivering exceptional customer service to internal and external clients. Your critical thinking skills are essential for analyzing data and making impactful decisions in this fraud prevention position. You will also be responsible for managing Debit Card transaction alerts and maintaining detailed records in databases.

Key Responsibilities:
• Analyze customer profiles and transaction histories for fraud detection
• Investigate alerts and document resolutions in databases




• Communicate with clients and stakeholders about investigation findings
• Collaborate with team members to improve investigation processes
• Maintain high standards of customer service while working remotely

Requirements:
• Experience in fraud prevention or investigative roles
• Strong analytical and decision-making skills
• Proficient in PRM, TSYS, AS400, Cardinal Commerce
• Ability to manage time effectively in a hybrid setting
• Excellent communication skills for client interactions

Leverage your fraud prevention expertise and analytical skills to drive meaningful impact at CIBC.
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📌 Fraud Controls Analyst at CIBC (Ontario)
🏢 CIBC
📍 Ontario