The Service Consultant:
Is responsible for establishing rapport and trust with customers.
Documents vehicle problems by listening to customers describe them and by asking probing questions.
Prepares work orders and invoices using our CDK computer system.
Confirm problems before service and after service, to ensure that repairs have been completed.
Maintains extensive contact with customers, phoning and or texting to provide estimates on service and repairs before jobs are begun, explaining the appointments/scheduling systems to customers, and establishing with customers the method of payment for repairs (cash, warranty, etc.).
Constantly communicates with Technicians to obtain information on needed vehicle repairs.
Recommends additional maintenance and repair services to customers when appropriate.
Should be capable of working independently, managing his or her time and work flow.
Job Types: Full time, Permanent
Pay: $50,000.00-$100,000.00 per year
Advantages:
Disability insurance
Extended health care
Life insurance
In office parking
Vision care
Education:
Secondary School (required)
Experience:
Service advisor: 2 years (preferred)
Language:
French (preferred)
English Fluently (required)
Work Location: In person
📌 Service Consultant Greater Sudbury
🏢 Southside Chevrolet Buick GMC
📍 Greater Sudbury
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.