We are a busy and growing veterinary practice located in North Waterloo and are looking for an experienced Client Care Representative or Veterinary Office Assistant to join our team.

Our administrative staff are a highly valued part of our client care team. The successful candidate will be passionate and empathetic, have outstanding interpersonal skills along with a positive, cheerful and friendly demeanor. They will be an enthusiastic team player who is comfortable multi-tasking, navigating computer software (experience with Ezyvet is an asset) and working independently as well as with the team. They will treat our clients and patients with the respect and compassion they deserve. They will be responsible for fielding phone calls effectively, admitting and discharging appointments, booking appointments, emails, follow-up calls, liason between clients and all staff, upkeep of facility and building robust bonds with our clients.

We are proud to offer outstanding patient care in a modern and clean facility with paperless medical records, digital x-rays, rehab centre, grooming services, high end technology and many other resources.



Our top priority is focused on communication in order to build and maintain robust relationships with our clients. Our Client Care Representatives are a vitally important part of those relationships. We offer competitive hourly rates as well as other perks including generous employee discounts, paid lunches, CE allowance, uniform allowance as well as extended health benefits and much more. Renumeration pay will be offered to candidates that possess outstanding work performance with experience and positivity.

If you feel that you are the right candidate for this position, please email your resume with Attention to Erin.

Pay: $20.00-$22.00 per hour

Benefits:
Company events
Dental care
Discounted or free food
Employee assistance program
Extended health care
Flexible schedule
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Versatile language requirement:
French not required

Ability to commute/relocate:
Waterloo, ON: reliably commute or plan to relocate before starting work (required)

Experience:
Veterinary: 1 year (required)
Customer service: 1 year (required)

Work Location: In person

📌 Veterinary Office Assistant/veterinary Assistant Waterloo
🏢 Laurelwood Veterinary Hospital
📍 Waterloo