Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your primary responsibility will be to assist customers with inquiries, facilitate sales, and ensure a positive experience at our wash. Ideal candidates will possess a solid background in customer service that enables them to effectively communicate with customers regarding their needs.

Duties Include:
engage with customers in a friendly and qualified manner
providing customers with a great understanding of the benefits of our products and services
processing store transactions and cash handling
store inventory
basic food prep (frozen yogurt and toppings)
cleaning and organizing
general site upkeep




directing cars onto the tunnel wash conveyor
cleaning tunnel trench and lot

Our requirements:
capacity to communicate with customers effectively in person or on the telephone
address and resolve customer concerns in a diplomatic manner
maintain a calm, professional, friendly demeanor under periods of stress
consistency with attendance and punctuality
motivation and eagerness to learn
capability to work independently and seek out assistance as required
team player with a can-do attitude
ability to work a adaptable schedule including evenings and weekends

Job Types: Full-time, Permanent

Pay: From $18.25 per hour

Work Location: In person

📌 Customer Service Advisor Kelowna
🏢 Sonic Wash Springfield
📍 Kelowna