Join Wenco International Mining Systems as a Technical Services Analyst in Vancouver, BC, with options for hybrid or remote work in Eastern Canada. Your role focuses on providing Tier 1 support and facilitating training for clients.

In this hybrid position, you will deliver both on-site and remote support to clients, troubleshooting and resolving issues efficiently. The role demands a strong technical background in software and hardware, along with exceptional communication skills for effective client training. You will work in high-pressure environments, requiring excellent multitasking abilities to balance various tasks.

Key Responsibilities:
• Provide timely phone and remote support for clients
• Document client issues through Wenco’s tracking system




• Conduct successful software implementations and upgrades
• Coordinate with mine staff for site inspections
• Troubleshoot software, hardware, and network issues

Requirements:
• Diploma in Electronics, Computer Science, or related field
• 3-5 years of user and admin support experience
• Robust SQL skills and experience with mining tech
• Familiarity with Wenco hardware platforms
• Valid driver’s license

Utilize your technical expertise and client-oriented skills as a Technical Services Analyst with Wenco in Vancouver.
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📌 Hybrid Technical Services Analyst in Vancouver (British Columbia)
🏢 Wenco (a Hitachi Construction Machinery subsidiary)
📍 British Columbia