Elevate your IT career with Epic as a Consultant in ICT Systems Engineering. You'll provide top-tier support and troubleshoot technical issues in a hybrid work model.
Epic, part of Bell MTS, seeks a Consultant to resolve end-user productivity issues in Manitoba. This role involves planning, installing, and maintaining hardware and software infrastructures for clients, ensuring alignment with their essential business needs. Your technical and leadership skills will be crucial for driving operational efficiency and reliability.
Key Responsibilities:
• Provide IT support across software and infrastructure issues
• Independently troubleshoot client incidents and escalate as needed
• Document service events and resolutions in ticketing system
• Conduct IT infrastructure audits and research improvements
• Manage hardware/software upgrades and user access
Requirements:
• Minimum 5 years in a Managed Services workplace
• Relevant professional certification (e.g., VCP, MCSE)
• Knowledge of virtualization technologies and Active Directory
• Familiarity with PowerShell scripting and networking technologies
• Excellent communication and analytical skills
Bring your IT expertise and problem-solving abilities to enhance Epic's managed services in Winnipeg.
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📌 ICT Systems Engineering Consultant at Epic (Manitoba)
🏢 Bell
📍 Manitoba