Elevate your career with Rogers Sports & Media as a Senior Manager, Media Support Services. Lead a energetic team ensuring smooth media operations and optimal customer experience daily.

In the Media Technology & Operations department, you will head the shift-based support team responsible for all media platforms. Your leadership will ensure that the content reaches millions effectively, enhancing customer interaction while also training your team on new and existing systems. You'll foster a culture of continuous improvement by actively collaborating with peers to solve inefficiencies in monitoring processes.

Key Responsibilities:
• Oversee support for all media applications and platforms
• Communicate network issues impacting customer experience




• Equip team with top tools for Incident Management
• Train and mentor operational teams on system updates
• Champion a culture of cross-functional collaboration

Requirements:
• Extensive experience in Network Operations Centre
• Proficient in Broadcast and IT network skills
• Strong communication and interpersonal abilities
• Detail-oriented with analytical problem-solving skills
• Experience in fast-paced broadcast environments

Drive media excellence and enhance customer experience with innovative solutions in this key role at Rogers.
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📌 Senior Media Support Manager at Rogers (Ontario)
🏢 Rogers Sports & Media
📍 Ontario