Acquired Brain Injury (ABI) - Collegeview
Two (2) Bargaining Unit, Permanent Part-Time Positions
Every other weekend, 7:00am-3:00pm
Compensation: $23.11/hour-$25.62/hour
About Cota
Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4,000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota’s values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Role Overview
The PSSW supporting this role is required to provide direct 1:1 hands on personal care support, ensure safety, security and wellbeing for all the clients. The PSSW participates in supporting the meal program, household management, including pest control preparation in the common areas and office; supporting unit safety checks and supporting personal care need requests, if required.

About the Team
Recruiting an experienced Personal Support Service Worker (PSSW) to work at our Acquired Brain Injury (ABI) Collegeview Program. Collegeview is a supportive housing program operating out of an apartment in the Yonge St. /College St. area of downtown Toronto. This program provides rent-geared-to-income accommodation and supports to adults living with an ABI requiring various levels of physical, cognitive, and behavioral support. Service users reside in their own apartments and share a communal kitchen, dining area and lounge. The goal of the program is to assist service users to live well within their community in a supported environment. This includes, but is not limited to, assisting with activities of daily living (ADLs) and other individual goals so that they can maintain their housing and lead productive lives within the community.

Primary Responsibilities:
The Personal Support Service Worker (PSSW) is primarily responsible for providing direct assistance to Cota clients in areas such as personal care needs, safe community integration/participation and routine activities of daily living

The PSSW’s duties may involve, but not necessarily be limited to:

Assisting with the Implementation/Carrying Out of Client Support/Goal Plans:

Provides input into each client’s Support/Goal Plan

Responsible for implementing personal support services based on Support/Goal Plan

Assumes a primary role in assisting clients with Personal Support Services

Liaises regularly with the assigned Primary Workers and applicable Supervisor/Manager, to confirm requirements and plans for personal support services and to ensure accurate and timely provision of those services to service users

Direct Personal Support Provision:

Provides direct assistance to service users in areas of daily living tasks and personal care (such as feeding, dressing, personal hygiene, toileting, managing medication).

Provides necessary support required to assist a person with disability to safely access and participate in community activities.

Observes/plans daily living routines, supervises service users, monitors and ensures the personal safety and welfare of individuals.

Assists with service users’ laundry routines and the maintaining and/or cleaning of service users’ units/rooms.

Accompaniment to medical appointments, where required

Supporting service users with medication administration, if required, but only after receiving the appropriate training

May provide other personal support services, within the context of the care/goal plan,



as authorized by the applicable Supervisor or Manager

Supports the maintenance of protected/clean environment:

Directly assists with maintaining the site in a clean and orderly state, including:

Cleaning/setting up vacant tenant units to prepare them for occupancy

Cleaning common areas such as common rooms/lounges, common kitchen, and building exterior space area as scheduled, or, as required

Assists with any pest control/eradication efforts, as required

Continually assesses the environment for safety and security issues and recommends action to address any deficiencies

Documentation and Data entry:

Documents all service users’ contacts/interactions in the appropriate client chart according to Cota’s documentation guidelines

Enters data relating to service users’ interactions into Cota’s database system according to data collection guidelines

Assists with other data collection activities within the program, as determined by the applicable Supervisor or Manager

Other Responsibilities:

Participates in team meetings and provides input and ideas for improving services, efficiencies and ongoing program planning

Coordinates with the team shift-to-shift planning community outings and group recreational activities

Adheres to all Cota's policies and procedures and follows established applicable program guidelines, procedures and practices, including all IPAC-related measures in place

Adheres to all applicable legislation, particularly the Ontario Human Rights Code

Complies with all Health and Safety policies and procedures to ensure the protection of workers and clients and that health and safety concerns or incidents are responded to promptly

Works cooperatively, respectfully and constructively with service users, team members, management, other service providers, and external stakeholders

Ensure that confidentiality of service users, employees and Cota information is always maintained

Undertakes other related and/or delegated duties, as assigned

Qualifications:
Education:

A minimum of High School Diploma required as well as certification as a PSW or Health Care Aide

Valid Crisis Prevention and Intervention Certificate (CPI), First Aid/CPR Certificate, ASIST and Safe Food Handling Certificate preferred

Experience:

Previous experience working with the specific target population supported by the recruiting Cota program, will be considered an asset

Knowledge & Skills:

Ability to provide personal care (i.e. Toileting, bathing, safe lifts and transfers) and other activities of daily living and household management (i.e. Cooking, cleaning, laundry, grocery shopping, community escorts)

Ability to lift 10-25 lbs

Basic computer literacy (Word, E-mail, Internet)

Good interpersonal and communication skills (verbal and written)

Valuable judgment, the ability to work independently as well as cooperatively with others

Effective communication skills to interact with team, case managers, program manager, etc

Demonstrated client-centered and customer focus approach

Sensitive to challenges experienced by marginalized groups such as poverty and access issues

Direct experience providing personal support services to people who have mental health, cognitive and/or substance use challenges is required

Other

Supporting 1:1 complex care service user ability to work common area as well

Additional Information:
Interview Process: Cota may choose to conduct parts/all of the hiring process virtually. Please note that as part of maintaining an agile workforce, all Cota staff may be required to be reasonably reassigned to support the operational needs of our essential services.

Screening Process: Please note that Cota uses AI to screen potential applicants for all roles.

We would like to thank all those that apply; however, due to high volumes of interest, only those selected for an interview will be contacted.

Thank you, Cota's HR Department.

Hope, Respect, Dedication, Equity, Accountability, Collaboration,



and Innovation are key values of Cota. We are dedicated to promoting a diverse and inclusive workplace, upholding dignity, and acknowledging each person's individual contributions and potential as an equal-chance employer. We uphold the Ontario Human Right Code and strongly encourage applications from people of color, women, Indigenous Peoples, people with disabilities, LGBTQ2S+ people, and others who provide various viewpoints. Cota ensures an accessible hiring process in line with the AODA principles, providing accommodations for applicants with disabilities. For any accommodation requests, please contact hr [email protected]

About Cota Health
COTA Health (Cota) is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years. We provide person-centred supports that assist individuals to find inspiration and hope in their inherent strengths and support them to pursue meaningful change in their lives, as they define it. Cota also works collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way that services are delivered to individuals living with mental health and cognitive challenges.

About Cota Health
COTA Health (Cota) is an accredited, not-for-profit, community-based organization that has been supporting adults with mental health and cognitive challenges to live well within their communities for over 45 years. We provide person-centred supports that assist individuals to find inspiration and hope in their inherent strengths and support them to pursue meaningful change in their lives, as they define it. Cota also works collaboratively with our funders, our partners and other stakeholders, across the provincial health and social service systems, to inspire positive change in the way that services are delivered to individuals living with mental health and cognitive challenges.

Cota is collecting personal information from you as part of the recruitment and selection process. Cota recognizes the importance of privacy and is committed to ensuring the privacy of your personal information collected and/or received by us.

Yes I agree to the privacy statement

Personal Details * Required field

First name *

Last name *

E-mail *

Digits only or add + for international numbers

Street *

Street Cont.

City, Town or Suburb *

Postcode or Zipcode *

Country *

State, Region or Province *

LinkedIn URL
(Please click on your profile and copy the URL from your profile page.)

Questions
Are you legally eligible to work in Canada? *

Yes

No

Have you ever been convicted of criminal offence for which you have not been pardoned? *

Yes

No

Please note that the salary range for this position is $23.11 per hour –$25.65 per hour, based on the union wage grid. New hires typically start at Step 1 ($23.11 per hour), with progression in accordance with the Collective Agreement. Are you comfortable starting at $23.11 per hour (Step 1)?

Yes

No

Do you have a PSW Certificate? Please note this is a requirement.

Yes

No

Do you have experience supporting unit maintenance and pest control supports? Please describe.

Do you have any experience supporting adults living with acquired brain injury (DOES NOT INCLUDE DEMENTIA and or ALZEHEMERS. If yes please highlight two considerations when supporting someone with cognitive challenges.

You will be required to support food preparation in this role, please describe briefly your experience supporting meal preparation.

Do you have experience in supporting medication administration and reconciliation?

Are you familiar with epilepsy and how to support?

Do you have any experience managing challenging behaviours?

Do you have a valid Vulnerable Sector Check (VSC) that was completed within the past 6 months

Are you currently employed by Cota?

Have you been previously employed by Cota?

Do you have any immediate family members or relatives employed at Cota?

Do you have additional availability other than the posted hours if applying for Part time?

If selected for this position, when are you available to start work? Please provide an estimated date if you must give notice to a current employer.

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📌 Personal Support Service Worker (Ontario)
🏢 COTA Health
📍 Ontario