Join the Law Society of Ontario as a Bilingual Representative and provide outstanding service to clients in both French and English. This role is integral to supporting lawyers and the general public.
In this Contact Centre position, you’ll be crucial in delivering accurate information regarding legal inquiries and processes. Your command of both official languages will enable you to assist a diverse clientele effectively. The Law Society is committed to career development, ensuring you have resources for continuous growth and well-being.
Key Responsibilities:
• Respond to licensee inquiries on various topics
• Explain the complaints process to callers
• Serve as the first point of contact for callers
• Strive for accuracy in service delivery
• Work collaboratively with colleagues for optimal results
Requirements:
• Minimum 2 years experience in high-volume call centers
• Bilingual proficiency in French and English
• Relevant diploma or degree preferred
• Familiarity with legal regulations and resources
• Strong computer skills in business software
Leverage your bilingual abilities and client service expertise to thrive at the Law Society of Ontario.
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📌 Contact Centre Bilingual Representative (Ontario)
🏢 Law Society of Ontario
📍 Ontario
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