Become the friendly face of SIGA as a Guest Services Representative, enhancing the experience for Casino guests. You'll provide essential information and support inquiries with warmth and professionalism.

In this agile role, you'll assist guests with inquiries, events, and promotions at our Casino. Your responsibilities will also include managing Players Club enrollments, answering the switchboard, and selling event tickets. Maintaining a tidy workspace and participating in various Guest Services projects are essential parts of your contribution.

Key Responsibilities:
• Respond to guest inquiries with urgency and care
• Provide information about Casino services and events
• Assist with Players Club enrollment and details




• Manage the Casino switchboard and coat check
• Sell event tickets and track guest inquiries

Requirements:
• Completed Grade 12 or GED equivalent
• Experience in Gaming or Hospitality preferred
• Strong customer service background
• Experience handling cash or card transactions
• Must be at least 19 years old and eligible to work in Canada

Bring your customer service skills and passion for guest experience to SIGA as we create an inviting atmosphere for all Casino visitors.
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📌 Guest Services Representative at SIGA (Newfoundland and Labrador)
🏢 Saskatchewan Indian Gaming Authority (SIGA)
📍 Newfoundland and Labrador