Essential Functions and Responsibilities:
Serve as a Techno-Functional Senior Consultant for the Client’s Oracle Utilities solution which consists of

Oracle Customer Cloud Service (CCS)

Oracle Customer Care and Billing (CC&B;)

Oracle Meter Data Management (MDM)

Collaborate with the Red Clay Lead and Project Manager to support client in identifying, quantifying, and prioritizing enhancements for backlog refinement

Adopt client’s agile SDLC for Oracle Utilities enhancements

Design, develop, test, and deliver prioritized enhancements

Support client in the definition and execution of test scenarios and test cases

Liaise between client IT and business teams to gather and validate requirements and proposed solutions

Provide guidance, direction, and knowledge transfer (KT) to client IT resources to enable internal development of enhancements





Advise client on technical best practices and product features

Support troubleshooting, debugging, and defect resolution for enhancements

Support evolution of Red Clay’s delivery methodology and capabilities through feedback from current and previous projects

Required Skills & Qualifications:

5+ years overall relevant experience implementing and/or supporting Oracle Utilities Solutions CC&B;/CCS, including consulting or services.

Utility industry experience.

Solid product knowledge of Oracle Utilities CC&B;/CCS, including design, development, configuration, and enhancements.

Computer programming experience with Java and JavaScript

Deep understanding of the Meter-to-Cash flow/Billing.

Strong knowledge of SQL

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📌 Oracle CC&B Techno-Functional Senior Consultant - Canada (Ontario)
🏢 Red Clay Consulting
📍 Ontario